We collect only the information reasonably needed to operate our store, fulfill orders, provide support, improve the website, and meet legal requirements. Digitix does not sell personal information.
1. Information we may collect
Information you provide may include your name, email address, telephone number, billing address, account details, order information, product selections, and messages sent to support. Payment information is generally processed by authorized payment providers rather than stored directly by Digitix.
We may also receive technical information such as browser type, device type, approximate location derived from an IP address, pages viewed, referral source, and interactions with store features.
2. How information is used
- Order fulfillment: processing purchases, delivering license information, and sending transactional notices.
- Customer service: responding to questions, troubleshooting delivery, and maintaining support records.
- Security and fraud prevention: protecting accounts, payments, customers, and the website.
- Store improvement: understanding site performance and improving product information.
- Legal compliance: maintaining records and responding to valid legal requirements.
3. Cookies, service providers, and data sharing
Digitix may use trusted providers for payments, website hosting, analytics, email delivery, fraud prevention, and customer support. These providers receive information only as reasonably necessary to perform their services and are subject to their own privacy obligations.
Cookies may keep your cart working, remember preferences, protect sessions, and help us understand website performance. See our Cookie Policy for more information.
4. Retention and security
We retain information for as long as reasonably required for the purposes described here, including order records, tax obligations, dispute resolution, and fraud prevention. We use appropriate administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
5. Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of eligible personal information. You may also unsubscribe from marketing messages at any time. Some information must be retained where required for legal, security, or transactional reasons.
6. Updates and contact
We may revise this policy as our services, technology, or legal obligations change. The updated version will be posted on this page. Contact our team with privacy questions or eligible requests.